The Only ThredUp Rescue Box Review You’ll Need in 2024

The Only ThredUp Rescue Box Review You’ll Need in 2024
8.2 Total Score

ThredUp is an online thrift store where people can shop for slightly used brand-name goods without breaking the bank or harming the environment. The company is trying to help the planet by fighting fashion waste with sustainable thrift culture. And we’ll discuss the whole process in our detailed  ThredUp Rescue Box Review.

The brand sells used clothing, shoes, handbags, and jewelry at very low costs, often up to 90% off the original retail price. Among its products that stand out, you’ll find the Rescue Box — a mystery box filled with up to 25 items from a particular category of your choice.

The service is great for resellers, conscious consumers, and those who want to shop without spending too much. It might even be among our favorite subscription boxes. Let’s review the company and its Rescue Boxes, pricing, customer reviews, pros, and cons. You’ll gain a much better understanding of whether the ThredUp Rescue Box is worth your money.

All About ThredUp

First, we’ll look at the company to find out everything about its mission.

Overview and HighlightsThredUp box and clothing

ThredUp is among the biggest online consignment and thrift stores that provide secondhand clothing, shoes, and accessories for men, women, and kids. In short, it’s a fashion resale-as-a-service (RaaS) platform for secondhand apparel.

The company has been on the market since 2009. Its mission is a sustainable fashion future, where clothes are reused and up-cycled instead of ending up in landfills. The brand does what it can to promote a circular fashion industry in many ways, including its ThredUp goody box.

It all started when the CEO and co-founder James Reinhart realized he had a closet full of clothes he didn’t wear. He understood there was still value in those clothes that could sustainably change the retail and apparel industry.

Reinhart set out to shape the future of fashion through recirculation, education, elevation, and influence. He created ThredUp as a smarter, sustainable, and affordable way to shop. He started products like the ThredUp Mixed Clothing Box and other Rescue Boxes with a similar vision in mind. 

ThredUp Is Best For

ThredUp clothingThredUp is the best shopping place for conscious consumers who care about the planet and want to make a difference by reducing fashion waste. Also, the Rescue Box is an excellent product for resellers who wish to sell their secondhand products.

Since the company offers affordable clothing, it’s a great place for anyone who wants more value for their money. If you like a fun style challenge, DIY projects, and love to modify your clothing, you’ll also enjoy ThredUp.

ThredUp Is Not Good For

If you dislike the idea of wearing secondhand apparel, ThredUp isn’t for you. Similarly, if you’re easily disappointed by products that require some care and love, you may not appreciate this service.

What Does ThredUp Offer?

Apart from individual fashion items, you can get a ThredUp rescue box in many categories. Here’s what’s available on the website:

  • Mixed Clothing ($60) — 25 tops, skirts, dresses, outerwear, and pants
  • Handbags ($120) — 15 items
  • Shoes ($60–$80) — 10–15 pairs
  • DIY Denim ($50) — 50 lb of denim garments
  • DIY T-Shirts ($28) — 25 items
  • Scarves ($16) — 24 items
  • Mixed Men’s Clothing ($110) — 25lb of men’s clothing and accessories
  • Kids’ Shoes ($48) — 10 pairs
  • Bulk Mixed Clothing ($120/$225/$450) — 50 lb/100 lb/200 lb of tops, skirts, dresses, outerwear, and pants
  • Sleepwear ($32) — Four slips, bralettes, robes, lingerie, and other loungewear itemsThredUp clothing

Important Note: It all comes in various sizes. Also, all categories, options, and pricing are subject to change, depending on numerous factors, including availability.

Apart from these categories, there are many others like the Jewelry Box, Name Brand Handbags, and DIY Designer. Sadly, they were unavailable at the time of writing this ThredUp Rescue Box Review.

While you can choose the type of products in your Rescue Box, there aren’t many sizing options. That said, you can get a wide range of brands and diverse styling, including well-known names like:

  • Nike
  • Calvin Klein
  • Under Armour
  • Zara
  • Converse
  • Gap
  • H&M
  • J. Crew
  • Banana Republic
  • Coach
  •  Talbots
  • Free People
  • Madewell
  • Lululemon

ThredUp box and clothingThe product quality is comparable to the better items you may find at your local thrift store. Some clothing and footwear items might require care, but most are like-new and in very good condition. You may even wonder why they ended up in the “rescues” section.

The pricing is quite good for what you get, especially if you’re a reseller planning on selling the items at your brick-and-mortar or online thrift store. Some items cost as low as $1.20, depending on the Rescue Box you choose.

How ThredUp Works

Let’s explore the website experience, how to order a ThredUp Rescue Box, pricing, shipping, and customer service. That’s the only way to check if it fits our list of nice clothing boxes.

Website Experience

The ThredUp website is quite user-friendly and quick to load. It has neatly categorized sections, like clothing, designer, maternity, shoes, and handbags. There are even options to “Shop by Brand” or “Shop by Outfit,” whereas the search bar will instantly show you relevant products.

Navigation is fairly simple, and you won’t get lost or stuck looking for particular items or categories, like the ThredUp rescue jewelry box. That said, it’s disappointing that you can only find the subscription by clicking the “Rescues” button at the bottom of the home page, which takes you to an older version of the website.

Ordering Process

ThredUp phone website Once you click “Rescues” under “More Ways To Shop,” which is at the bottom of the homepage, the website redirects you to the older version of the page. Here you’ll find all the available Rescue Boxes. After picking one and selecting the options, simply click on “Get This Box.”

If you haven’t signed up already, it’s fairly simple. You can do it through your email, Facebook, or Amazon account. If you’ve already signed up, proceed directly to checkout to order your Rescue Box.


Managing Your ThredUp Rescue Box Order

Unfortunately, ThredUp doesn’t offer refunds or returns on the Rescue Box sales. Also, the website claims that it may take up to 2 weeks to ship your order due to high demand.

Since these sales are final, you cannot cancel your order.

ThredUp Pricing, Discounts & Options

ThredUp products, including the Rescue Boxes, offer incredible value for money. You can get items as low as $1.20. For example, the ThredUp Mixed Clothing Box costs $60, and you can get 25 items of clothing for only $2.40 each.

Similarly, the ThredUp Denim Rescue Box costs $50 for 50 lb of denim, costing you only $1 per pound. It isn’t difficult to see that the ThredUp Rescue Box cost is much lower than its actual value. What’s more, the company has ongoing sales and price drops for many of the already inexpensive items, which brings costs even lower.

ShippingThredUp box and clothing

ThredUp offers up to 60% off on your first order with free shipping. Also, it has ongoing free shipping on orders over $79. The company ships within 48 contiguous states with return shipping labels if applicable.

ThredUp doesn’t offer return shipping labels for orders and shipping outside the US.

Saving Opportunities

ThredUp offers every new customer up to 60% off and free shipping on your first order. You may even get a ThredUp Rescue Box Coupon now and then. Plus, sales and price drops are quite common and frequent on the website.

Customer Service

ThredUp offers responsive chat and email support to its customers and visitors. While researching for this ThredUp Rescue Box Review, we found the support team quite friendly and well-informed

But what impressed us most was the comprehensive FAQ section on the website. It’s neatly organized into relevant sections and answers many questions that most customers may have. It feels like a well-thought-out and structured library packed full of comprehensive answers.

ThredUp Reputation & Customer Satisfaction

ThredUp clothingThredUp enjoys a good reputation among consumers and resellers of secondhand clothing, especially because its low pricing offers great value for money. Still, overall responses are mixed.

During our research, we read over 2,000 customer reviews of ThredUp and checked its ratings on trusted sources like TrustPilot and BBB. We found that around 40% of ThredUp Rescue Box customer reviews rate the service as excellent, 40% as bad, and 20% as average.

Even though the service has a BBB rating of A, which is exceptional for any company, customers seemed disappointed by a few things. Some ThredUp Rescue Box negative reviews complained about the drop in quality of service over time, while others disliked the products.

Subscribers also complained about getting the wrong products. But even the bad reviewers appreciate what ThredUp is trying to achieve. They feel the idea is ambitious, but the execution is poor and disorganized.

On the other hand, happy customers love the company, praise the products, and say that they’d highly recommend it to others. Our personal experience of ThredUp and their Rescue Boxes has been great overall.

The only drawbacks we felt were the few shortcomings of the website and a small number of products that needed care. 

ThredUp Alternatives — How Does It Compare?

Let’s compare ThredUp to some of its competitors to see the differences and determine which gives more value.

ThredUp vs PoshmarkPoshmark packaging

Poshmark is a ThredUp direct competitor. It offers more in-season and trendy fashion items. Also, it has a marketplace where users can buy and sell new and used fashion items.

But Poshmark products, even secondhand ones, are typically more expensive than ThredUp. While Poshmark offers a wide range of mystery boxes, they’re not as valuable or regulated as the ThredUp Rescue Box. That’s likely because individual third-party companies sell Poshmark mystery boxes rather than the company putting them together.

ThredUp vs Depopdepop logo

Depop is perhaps the biggest ThredUp competitor. It’s a global resale and consignment platform where users can buy, sell and discover items to make fashion more inclusive, diverse, and less wasteful.

Like Poshmark, third parties sell Depop mystery boxes and not the company itself. Also, most products are priced relatively higher than ThredUp.

ThredUp vs Stitch FixStitchFix boxes

Stitch Fix is among the most popular subscription services. It offers quality, premium, or designer clothing items selected to meet the customers’ preferences.

Stitch Fix is much more expensive than ThredUp, but it’s ideal for people who want a monthly wardrobe update that suits their style. In contrast, the Rescue Box is a more eco-friendly option and offers multiple secondhand items at the same price as most individual Stitch Fix items.





Stitch Fix

Starting Price

$16 (24 Scarves)




Sizes Available










Types of Boxes

More than 10




Number of Items Included

Up to 25




Delivery Area and other countries

48 Contiguous States and International

US and US Territories Only


US, US territories, and the UK

Wrap Up — Are ThredUp Rescue Boxes Worth It?

To sum up, we’d say that ThredUp as a company has the right idea, a growing, successful platform, and a sustainable fashion vision. Even if some customer reviews of ThredUp say the execution is poor, our research and experience showed no issues.

The Rescue Box offers great value-for-money fashion products and responsive customer support. The Rescue Box is unlike most mystery or subscription boxes as it offers surprisingly great value for consumers and resellers alike. Also, the signup, ordering process, and delivery are fairly simple, and products mostly arrive on time or earlier than promised. The company also enjoys a high BBB rating of A. 

The quality is better than anyone would expect from secondhand items at such low prices. Plus, you often find new or like-new brand name products, too.

All-in-all, our ThredUp Rescue Box Review confirms it’s a great company with excellent products for anyone who wants value-packed, eco-friendly, and profitable fashion items. If you want to help people and receive unique items for your home, check the GlobeIn subscription box review.

Pros and Cons


  • Great value for money
  • Mostly includes good condition, like-new items
  • Well-known and desirable brand items
  • Better than most competitors for conscious consumers and budget buyers


  • Difficult to find the Rescue Box on the ThredUp website
  • No return or refund policy

Bottom Line

If you like to thrift, take on fun style challenges, DIY projects, or simply want to profit from reselling, we highly recommend the ThredUp Rescue Box. It’s an easy, inexpensive, and eco-friendly way to expand your wardrobe.

8.2 Total Score

Products Quality
Originality & Variety
Box Value for Money
Packaging & Delivery
Customer Service
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