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Menlo Club Reviews — What to Expect in 2023?

Emma 175 Reviews

8.5 Total Score

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Menlo Club is a brand that offers its club customers monthly and quarterly subscriptions. It’s an ecommerce site that sells casual clothes and accessories for men.

Let’s see what the Menlo Club reviews say about the company. We’ll explore all the brand’s details so that you can decide whether it’s worth it or not.

Overview and Highlights

In 2002, two fashion entrepreneurs, Dee Murthy and Andres Inquieta, started the Five Four clothing brand. They aimed to encourage men to dress better. Since then, Menlo House gained popularity and grew, becoming an international status brand.

In 2016, the company made waves in the clothing market by launching two new brands — New Republic footwear and Grand AC athletic wear. That allowed the service to expand its offers. 

Menlo subscription reviews confirm that members receive trendy and modern clothing options with Five Four, Grand AC, and New Republic, helping them mix and match their style. Also, subscribers benefit from lots of company perks. They receive monthly or quarterly packages of 2–3 items with free shipping. Also, they have exclusive access to private brand sales.

How Menlo Club Works

If you sign up for Menlo Club, you’ll have a fantastic experience with the brand. After becoming a member, you no longer have to browse the website for hours or wander through retail stalls searching for clothes that look good on you.

Like most men’s subscription services, you’ll first have to complete a short quiz. That’s how the Menlo Club stylists understand what you like and put together a special box for you based on your size and preferences. It only takes a couple of minutes. You can find more details about that further down in our Menlo review.

Shopping for clothes becomes effortless when you sign up for this service. You won’t have to browse websites for hours and wonder whether a specific style would suit you. That said, you’ll have to pay a $60 styling fee, and the team will handle the rest. 

Every month, you’ll receive 2–3 products from the brand’s clothing and shoe lines. Each year you’ll get a total of 24 new items so that your wardrobe and style always remain fresh.

Menlo Club’s Core Brands

Let’s go over some reviews of the company’s core brands that have played a major role in helping it gain popularity:

Five Four Club Reviews

This brand is the most popular among Menlo Club packages. Five Four Club reviews show that it focuses on streetwear, stocking casual clothing like sweatshirts, jeans, shorts, hoodies, and tees. Most items come in dark shades, with fun graphics and prints like tie-dye and camo.

One of the newest subscription collaborations is Five Four x Mark McNairy. Compared to the brand’s usual choices, this one has an elevated style. The apparel ranges from bold patterns and prints to traditional and sleek leather showstoppers.

Grand AC

Similar to Five Four, you’ll find that Grand AC follows the same casual style, prints, and colors. While Five Four focuses on streetwear and fast fashion, Grand AC has a blurry line between athleisure and athleticwear.

Does camo workout gear sound good to you? If yes, you’ll like what the brand has to offer. A Grand AC Menlo Box includes clothes inspired by soccer jerseys, shorts, tights, and workout tanks.

New Republic

When discussing Menlo Club clothing reviews, we have to mention New Republic footwear, as you’ll also find it in the packages.

All the brand’s boots, sneakers, and shoe parts are made of genuine top-quality suede and leather. Paired with Five Four and Grand AC, New Republic footwear ensures that Menlo Club subscribers enjoy a complete and personally curated look each time they step out of the house.

As a member, you can expect to receive the following in a year:

• New Republic footwear for two months.
• Grand AC athleisure for two months.
• Five Four contemporary wear for eight months.

Menlo Club Promo Codes and Discounts

One of the best things about the subscription is the number of benefits for customers. These include:

• 25% discount on Menlo House brands: Menlo Club Five Four apparel, New Republic footwear, and Grand AC athleticwear.
• The shipment is free for all orders.
• Exclusive deals and promotions through brand partners that aren’t available to regular customers.
• You can become a Menlo Brand Ambassador.

New club members also enjoy a 50% discount on the first package, along with free sunglasses. The promotion is automatically applied when checking out.

If you’re a club member looking for Menlo Club promo codes or coupons, make sure to check the website regularly. All you have to do is log in to access exclusive deals and discounts.

How to Become a Part of Menlo Club

Menlo subscription reviews mention you simply have to follow these steps:

• Complete a five-question survey that doesn’t take up too much time.
• Submit all the necessary contact information, including your mail address, email, and phone number.
• Fill out your desired Menlo Club order frequency.
• Provide the company with the required payment information.

After the brand has received your payment, it’ll prepare a personalized package for you, containing two or three products from New Republic, Grand AC, or Five Four.

As a club member, you can also receive some extra incentives, like discounted prices on all Menlo House products and full access to exclusive promotions and deals.

Shipping & Returns

Menlo Club reviews say that club members can benefit from free shipping within the continental US. If you’re not among them, here’s what fees you can expect:

• Hawaii and Alaska: $7
• Canada: $25
• UK: $30

Note that customers must also take care of any duties or tariffs. After the package has been shipped, you’ll have to wait 7–10 days. The delivery usually arrives 2–5 days after the mentioned date. But that may vary depending on your location.

If you want to return products, you must do so in 30 days. The apparel should be brand new to be eligible for an exchange or refund. It shouldn’t be washed or worn, and all the original tags must be intact. One Menlo House review also mentioned that you can’t return products from a final sale.

Also, you can’t refund or return Menlo Club packages that have been specially made for you in a curated box. If you have any sizing issues, you can exchange the products within 30 days of delivery. If you want to switch to another size, talk to a customer representative using the Live Chat or fill out the Size Exchange Request Form on the website.

Customer Service

If you need to contact the team, you can:

• Call at 888 341 2381 (Monday–Friday, 9 AM–5 PM)
• Use the Live Chat, available every day between 8 AM–5 PM

Menlo Club reviews mention that if you have any size issues, the company’s customer representatives will handle them effortlessly. Generally, customers agree that the team is friendly. That said, one mentions he couldn’t refund his last box, although it hadn’t been shipped and wasn’t scheduled for delivery till the end of the month. 

Another subscriber also said the customer service experience was less than satisfactory. The rep refused to cooperate in solving his issues.

Is Menlo Club Worth It?

There are hundreds of monthly package subscriptions you can choose. So you should carefully check the ones you like before signing up.

While writing this Menlo review, we researched extensively to understand what customers think about the brand and any red flags you should know about. Fortunately, we found mostly positive feedback from satisfied customers.

AskMen, a popular advice forum for men’s clothing, gives the brand 4.5 stars out of 5, while My Subscription Addiction rates it as 3.5 stars out of 5. Most customers confirm that the products are elite-quality and feel like the monthly costs are worth it.

We also came across a few less flattering reviews about the clothes not fitting well. For some, the quality was also flimsy. And most Menlo Club customer reviews mention how difficult it was to cancel the subscription. Many say that the company’s staff would ignore such requests. We’ll explore these issues below, but first, let’s see what Menlo fans have to say on the topic.

Reputation & Customer Satisfaction

One review from a happy customer talked about how shopping for clothes is difficult due to their hectic work routine. Menlo undoubtedly makes this daunting task easier. All you have to do is pay $60 and get a personalized apparel box every month. 

The same customer mentions that Menlo is easy on the pocket and better than any other subscription he’d tried. He’d been a subscriber for four years and had barely faced any issues.

Another great Menlo House review came from a customer who had been with the company for five and a half years. He said that Menlo is perfect if you don’t enjoy shopping but still like having a closet full of fashionable and quality products. The company delivers every single month, without fail. 

The customer had also been a part of the company’s insider program for two and a half years. He said it helped him connect with other members and increase his network.

Five Four Club clothing reviews also say that when you join the insider program, you’re in direct contact with the company’s CEO, Design, and Marketing teams. You have a say in Menlo’s future and the clothes that are produced. That helps customers feel special as they’re contributing to the brand image. 

This client talked about how he got on a video call with the company to discuss the boxes for the next two months. He mentioned some looks that he thought would look great, and the team took his advice.

Over the years, the client had received sweaters, athleisure, footwear, button-downs, and loads of casual everyday looks, including hoodies, Henley’s, jeans, bomber jackets, and t-shirts. Menlo box subscribers also reveal that the brand sometimes sends surprises like scarves, backpacks, dress socks, and other fun accessories.

The happy customer says that Menlo has played an essential part in keeping him engaged by allowing him to contribute to the platform. Also, the brand has changed its products over the years with the upcoming trends, keeping it interesting for its fans. The subscriber also talked about the family of brands under Menlo House and how they’ve played a major role in making him fall in love with the company.

Menlo Club Negative Reviews

One customer was disappointed by the products he received. He didn’t like the items’ material or colors. Also, the apparel seemed different than the style he had chosen at the start of his subscription. After his trial, he was charged $60 for the next month’s box and couldn’t cancel, even though he had two more weeks before his order was meant to be shipped. 

The customer also commented that you could only cancel via phone, and by the time he figured this out, his card had already been charged. Menlo markets itself as being worth more than it charges, but this customer felt ridiculous and advised others not to subscribe.

Also, some Menlo Club negative reviews mention the items are basic rather than trendy.

Wrap Up

Menlo Club has been on the market for over 10 years, which speaks volumes of the company. Many of its subscribers are happy about the apparel they get and enjoy the variety of brands and trends. Menlo is definitely worth a try, but ensure to check the cancelation rules carefully before subscribing. If you’re also a fan of fine spirits, explore the Flaviar club membership.

FAQ

How to cancel Menlo Club membership

If you want to cancel Menlo Club membership, you have to contact a customer representative. You can call the brand or use the Live Chat option. Note that you can also pause your subscription for up to three months at any given point.

What is the company’s shipping policy?

Menlo House ships to the US, Canada, and the UK. Purchases over $75 are shipped for free inside the US. Also, club members benefit from free shipping within the continental US.

What is Menlo Club’s return policy?

You have 30 days to return any products to the brand. But you’ll only be eligible for a refund or exchange if the items are brand new. Also, you can’t refund products that have been specifically curated for you. For more information on this, scroll up to read what the Menlo Club reviews say.