JustFab Reviews [Read This Before Subscribing In 2023]

All About JustFab 

We have many favorite subscription boxes, but there’s always space for more. Let’s learn about JustFab and what it offers.

Overview and Highlights

Founded in 2010 by Adam Goldenberg and Don Ressler, JustFab started with shoes. Today, the company has delivered more than 50 million pairs to over two million VIP members. What’s more, the service now offers a range of clothing, accessories, and shoes on-trend and ready for the most stylish individuals.

JustFab strives to bring you what you need. As a VIP member, you’ll also be considered a co-creator. After all, the company is on a mission to bring the latest trends to everyone. 

What Is Justfab and What Does It Offer?

The subscription works a bit differently from other services. You pay a set fee each month, and you can use this towards items of your choice. Alternatively, you can skip and save it for later if you don’t have anything on your wishlist right now.

JustFab reviews its styles and options each month, so it never runs out of designs. There’s always something new for everyone.

The service curates unique recommendations for you each month. They’re based on the quiz you fill during the signup process. But that’s not all. As a VIP, you also get exclusive pricing, rewards, and promotions. We’ll tell you all about that shortly. 

So how do you know when new styles are available? Each month JustFab sends an email reminding you to have a look at the latest items. 

JustFab Add-ons

JustFab membership reviews mention that anyone can purchase items on the site. While you won’t have access to the special offers, you can still get your hands on nice products. Simply select “Check out as a guest” when you purchase. 

And while you’re reworking your closet, we recommend you check out a trendy lingerie subscription, too.

JustFab Pricing, Discounts & Options

The monthly subscription costs $39.95, billed on the sixth of each month, and gives you JustFab member credit. As you shop, you earn points that you can use for future purchases. Here’s how it works:

• For each $1 spent, you get 25 points
• Leave a review for 20 points
• Post a picture for additional 50 points
• Friend referral is also 50 points

Your monthly subscription pays for any items you want. If there’s anything owed after the credit, it comes straight off your bank account. So let’s check the prices:

• Boots: $25–$60
• Pumps: $39–$43
• Sneakers: $20–$45.
• Sandals: $25–$43

It’s not badly priced for on-trend items. 

Saving Opportunities 

Some JustFab online reviews love the ongoing promotions, and it’s easy to see why. As of October 2021, you can get your first pair of shoes for $10 and 50% off any additional items. That’s a pretty fantastic deal if you ask us. But it begs the question — is JustFab legit? It is!

Website Experience

The website is easy to navigate. Dropdown menus at the top help you see how the service works and what’s available. Plus, if you can’t find what you need, you can simply scroll down to see the page options at the bottom. 

The JustFab website has reviews on all styles, adding to the whole aesthetic of the page. 

Ordering Process

Here’s how to start your account:

• Go to the JustFab website or download the app.
• Select “Take the Quiz.” You just say yes or no to clothing options.
• Complete your profile with your details (name, shoe size, birthday). More than one JustFab shoe size review confirms that the sizing is accurate, so that’s one less thing to worry about.
• Enter your email and a password.
• Complete registration and go into your profile. From there, you can fill in the rest at checkout. 

The whole process is simple and takes about three minutes. 

Managing Your Subscription

You can change and update your online profile with ease. If you want to pause JustFab, skip a month by the fifth to avoid charges. You can do this for as many months as you wish. 

Also, you can cancel anytime you want. To do that, you’ll need to contact the company. 

But what can you do if you don’t like an item? There are a few ways to return it within 30 days. Print the return label and send it back by dropping it at a USPS location or organize a collection. JustFab will either give you store credit, a full refund, or let you exchange with another item.

If you’re returning an item, it should have the same JustFab quality and be in the condition you first got it. Also, some sale items are final, so have a close look at the sizing on those. 

Shipping & Packaging

Once you place your order, it ships within one or two days. Then, it can take 6–14 days to get to you, unless you select express delivery. 

Price-wise, standard shipping is included for orders over $49 in the 48 contiguous US states. If you buy less, you’ll pay $6.95 for standard and $14.95 for express delivery. 

Orders to Alaska, Hawaii, or an APO/FPO cost $9 for standard shipping. Also, box delivery heading to Canada cost $6.95, regardless of the total order value. JustFab reviews its location regularly, so if you aren’t on the list now, keep an eye out in the future. 

Whatever shipping you choose, your order arrives in a cardboard box to protect your items during transit. 

Customer Service

If you need to contact the company, there are a few ways to get through:

• Facebook Messenger
• Live chat on the website (9 AM–9 PM EST)
• Call 1 (866) 337-0906

Also, you can search for answers to your questions in the extensive FAQ section. We found it super helpful. 

If you’re wondering how the JustFab cancel membership works, you need to contact the company directly. That’s an issue for a lot of customers. They also say the agents are pushy and a little rude at times.

Justfab Reputation & Customer Satisfaction

There are thousands of JustFab customer reviews online, and they gave us a good idea of what to expect. Many are satisfied with the service and love the recommendations. The skip option is pretty popular since there isn’t any pressure to take items you might not want. 

But we found quite a lot of JustFab complaints. The two recurring issues are product quality and customer service. Some feel the items are overpriced for what you get. 

The customer service leaves a lot to be desired, especially when customers want to cancel. The agents seem to speak over customers, and their offers make people feel awkward. Canceling shouldn’t be so stressful. 

Despite this, JustFab ratings are a lot better than what we expected. They range from 2.6–4.2 stars.

My First JustFab Order

When I signed up for JustFab and decided to start this session of Justfab reviews, they were having a sale for new members that made your first item a very low price (around $10 depending on the product). After hunting through their selection, I fell in love with these white Thea sneakers.

I would’ve loved to get more items, but the deal wasn’t as good for more than one item and I was still able to get free shipping with this small order. The total price (including tax) came to around $14, which is an amazing deal considering they regularly cost $40. Placing my order at Justfab was simple, and my shoes arrived a couple of days after they were shipped.

The shoe box was stuffed in a mailer bag rather than a box, but thankfully it wasn’t damaged. My crisp, white shoes laid inside a pink Shoedazzle box. At first, I was confused as to why they weren’t in a JustFab box. With a little research, I realized that they’re the same company! I’m assuming all their shoes are made by Shoedazzle.

My order also came with a couple coupons for other subscription services. These were for $50 off Home Chef (which I already subscribe to) and $100 wine voucher for Naked Wines.

As for the sneakers, I was very impressed with the quality. They’re thick, and are mostly made of pleather material – hopefully they’ll be easy to clean because of this. I love the little platform heel, I think this gives them a much more fashionable look. They looked just like the pictures! 

The size fits me perfectly, and they’re easy to put on. They’re comfortable too and they don’t give me blisters! Most thick sneakers I’ve bought like this have given me blisters and been terrible for walking. Seems like Justfab.com shoes are the real deal!

The only fear I have is that they’ll get dirty because white shoes don’t last me very long. However, that’s an obvious risk I took when I chose them.   

First Order Justfab Review Impressions

Overall, I didn’t have high hopes for JustFab because of the very inexpensive initial price, but I was blown away by the quality! I can’t wait to purchase more from them. The monthly membership requirement will be well worth it if they keep offering sales like this!

I think JustFab’s VIP membership is an excellent subscription for people who shop for clothes a lot and know for a fact that they’ll use their monthly credit. If you’re interested in signing up, I would make sure to wait for one of their amazing sales for new members since they have them often. It would also make a great gift card for someone you know that loves shopping for clothes online.

They have plenty of options to fit anyone’s style, plus they have other brands from the same company for kids and workout gear. Make sure to check out my monthly JustFab reviews where I’ll share whether I like more of their products or not, if I’ll be continuing my membership, and more!

JustFab Alternatives — How Does It Compare?

With so many options on the market, it’s hard to decide which ones are worth it. We’re here to help. Let’s see how JustFab compares to its competitors: 

JustFab vs Stitch Fix

With JustFab you can pick what you want from the site. You’ll get some suggestions, but none of them are compulsory. 

In contrast, Stitch Fix appoints you a stylist who sends you five items each month. Once you get your box, you can choose what you want to keep or send back. So, the choice comes after the delivery.

The cost structure also differs. JustFab has the set $39.95 a month, whereas you pay a $20 stylist fee with Stitch Fix. Still, it goes away if you keep any items. 

ShoeDazzle vs JustFab

The same organization owns ShoeDazzle and JustFab, so they both cost $39.95 a month. And that’s about the only similarity. 

ShoeDazzle is a footwear lover’s dream, with a lot of style options. The focus is on trends and not so much comfort. In contrast, JustFab emphasizes comfort in a stylish way. But the ShoeDazzle options are truly unique and something to look at.

Another brand under the same umbrella is Fabletics, which focuses on fitness wear. Check out our Fabletics review here.

Wrap Up — Is Justfab Worth It?

The JustFab VIP membership is a great choice for trying new stylish footwear, accessories, and clothing each month. 

If you ask us, that’s worth it. It’s not super expensive, and it goes towards adding fun items to your closet. Plus, we love that you can pick what you get in advance.